Your satisfaction is our top priority. We strive to serve you the best products and value your business.
General Policy:
o Unused, non-perishable items can be exchanged or refunded within 7 days of purchase with the original receipt.
Perishable & Prepared Food Items:
o Prepared Food (Sandwiches, Hoagies, etc.): If you are not satisfied with the quality of your order, please call us immediately and return the item to the store. A shift manager will review the item and determine the appropriate action, which may include a remake or refund.
o Deli & Refrigerated Items: For quality concerns, items must be returned with the original receipt within 24 hours of purchase for a refund or exchange. We cannot accept returns after this period.
Non-Perishable Items:
o Unopened Processed Foods: Can be returned within 7 days with the original receipt.
o General Merchandise: Must be returned in its original, unused condition with the original receipt within 14 days.
Important Notes:
o All returns are subject to the approval of a shift manager.
o Refunds will be processed back to the original form of payment.
o If a store credit is issued, it will expire 90 days from the date of issue and cannot be redeemed for cash.
o Thank you for your understanding.
We look forward to serving you again!
Trio Cold Cuts & Sandwich Pub
1248 MacDade Boulevard, Woodlyn, PA 19094
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